Brett and I were talking yesterday about the importance of powerful phrasing. What we say and how we say it affects not only our audience – it also …
It’s a big year around United. First and foremost, we’re excited to celebrate a really big milestone: 100 years in business. It’s been both humbling and exciting to …
Service With Sincerity
In our business, service is our product. It is unquestionably what defines us. In every decision large or small, our guiding principle will be to understand what is expected and then do what is exceptional. It’s not simply what we do. It’s what we do best.
Honesty. Integrity. Unconditionally.
A company can only be as honorable as the individuals who act on its behalf. At United, an employee is not defined solely by the fulfillment of the duties of a job, but by a commitment to integrity even when no one is looking. They are the people who understand that doing the right thing means doing it regardless of cost or consequence. The standards are high but the reward is even higher.
People Before Products
Thinking long-term often means thinking very differently. We view every conversation with a customer and every decision made on their behalf as an investment in a relationship that will be in place many years from now. Our handshakes are firm, our promises are kept and our commitment never clocks out.
Precision Is A Passion
Logistics is more than a feature of our business; it’s the very fiber of everything we do. Our ability to remain at the forefront of this industry will always depend on our willingness to learn new ways and embrace those that can help us help our customers. We are here to be providers, but above all partners.
Create More Great
In a world of constantly evolving technology, there will always be new solutions. Different solutions. Our promise to our customers is better solutions. We’ve made it our business to take on their business challenges – and we will deliver on that by answering questions before they are asked and seeking out solutions before there are problems.